TECHNICAL SALES REPRESENTATIVE: LIFE SCIENCE, PHARMACEUTICAL & AEROSPACE
Ventura, CA
Valex is looking for a Technical Sales Representative to join our Team. The Technical Sales Representative is appointed by and derives his/her authority from the Senior Director, Sales and is directly accountable to him/her. The Technical Sales Representative: Life Science, Pharmaceutical & Aerospace Markets has sufficient authority to exercise the responsibilities and to perform the duties assigned.
RESPONSIBILITIES
The Technical Sales Representative: Life Science, Pharmaceutical & Aerospace Markets is responsible for all sales-based functions supporting the Biopharmaceutical, Chromatography, Food & Beverage and Aerospace markets as directed by the Director, Corporate Sales & Marketing. This role requires up to 25-50% travel.
Sales Strategy and Execution of the listed Vertical Markets:
1) Biopharmaceutical
2) Chromatography
3) Food & Beverage
4) Aerospace
Develop and execute a comprehensive sales strategy to achieve revenue targets:
1) Provide market analysis and customer insights, industry trends, competitive landscape, and customer requirements.
2) Identify and qualify leads, prospects, and potential clients.
3) Conduct product demonstrations and presentations to showcase the benefits of Valex product solutions.
4) Collaborate with cross-functional teams (including marketing, engineering, and customer service) to ensure seamless customer experiences.
Relationship Building:
1) Cultivate strong relationships with existing customers and expand the customer base.
2) Attend industry conferences, trade shows, and networking events to connect with potential clients.
3) Provide exceptional customer service and address inquiries promptly.
Product Knowledge and Training:
1) Develop a deep understanding of chromatography instruments and consumables.
2) Develop a deep understanding of Valex Biopharmaceutical products (Catalog) & custom manufactured concept offerings within corporate capability.
3) Develop a deep understanding of Valex offerings that can be utilized within the Food & Beverage markets.
4) Develop a deep understanding of Valex capabilities and offerings for the Aerospace industries.
5) Train customers and inside team members on product usage, maintenance, and troubleshooting.
6) Collaborate with technical teams to address any product-related issues including new go-to market product offerings.
7) Develop an understanding of all market regulations and specifications. (EX. BPE)
Sales Reporting and Forecasting:
1) Maintain accurate records of sales activities, customer interactions, and pipeline management.
2) Prepare regular sales reports and forecasts for management review.
3) Handles incoming sales inquiries from distributors, customers.
DUTIES
The duties of the Technical Sales Representative: Life Science, Pharmaceutical & Aerospace include, but are not limited to, the following:
Sell to, and support customers, Valex distributors supporting Life Science,
Pharmaceutical, Food & Beverage and Aerospace markets.
Provide inside sales team contractual requirements for customers (sales orders, quotes).
Check confirming purchase orders for accuracy.
Monitor order progress and expedite if needed.
Provide copies of all quotations to inside sales support staff.
Provide customer change orders as required to inside sale staff.
Communicate to Director, customer concerns and or satisfaction with service or products.
Collect information necessary for new customers (credit information, shipping
address, freight carrier, etc.) and complete appropriate paperwork for processing.
Collect order status data from inside sales team and advise customer of any revised delivery dates.
Research invoiced margins are on target and communicate discrepancies.
Check all new orders, change orders and back orders for accuracy after processing.
Check pending invoice register against reported sales figures from distribution centers.
Recommend to the Senior Director, Sales policies and procedures which relate to inside sales efficiency.
Perform such other duties as the Senior Director, Sales may delegate.
MINIMUM QUALIFICATIONS
Degree in technical field, or 5 years industry experience.
5 years outside sales experience
Familiarity with CRM software
Effective written and verbal communication skills.
COMPENSATION
This is an exempt position and the salary range is $85K/hr t0 $120K/yr depending on experience.
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